Archived topic

menu tab in mobile phone is not opening. It is not clickable.

8 replies · Started by Arturo on January 19, 2020

Viewing posts 1–9 of 9

January 19, 2020 at 6:47 pm #1137379

The Menu tab of my website is not working for mobile phone or smart phones.
It is working though on laptop or desktop, i have not tried to test it on tablets.

January 19, 2020 at 6:48 pm #1137380

Is it okay if show to this forum my website so i can better explained the problem on my website?

January 19, 2020 at 7:17 pm #1137392

Hi there,

I'm seeing a js error in the console tab.

Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?

Let me know :)

January 19, 2020 at 7:24 pm #1137395

Please elaborate? not so savvy on this issues

January 19, 2020 at 7:45 pm #1137400

I believe one of your plugins is causing the issue.

Can you disable all plugins except GP Premium to test?

And make sure your custom functions (if any) are disabled as well.

January 19, 2020 at 7:54 pm #1137405

Yes, i did the elimination and look like it the WP or wordpress rocket.
But i am using WP on my other websites using GP Premium and there is no problem.

January 19, 2020 at 8:01 pm #1137411

I activated the WP again but disable the COMBINED JAVASCRIPT FILES (Enable Mimify Javascript files to select)

January 19, 2020 at 8:03 pm #1137413

It looks like its working now. I will not yet mark this as RESOLVED. I observe it till tomorrow.

January 20, 2020 at 8:57 am #1138118

Yup that should be the issue.

Glad you've figured out :)

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