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[Resolved] menu tab in mobile phone is not opening. It is not clickable.

Home Forums Support menu tab in mobile phone is not opening. It is not clickable.

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #1137379
    Arturo

    The Menu tab of my website is not working for mobile phone or smart phones.
    It is working though on laptop or desktop, i have not tried to test it on tablets.

    #1137380
    Arturo

    Is it okay if show to this forum my website so i can better explained the problem on my website?

    #1137392
    Leo
    Staff
    Customer Support

    Hi there,

    I’m seeing a js error in the console tab.

    Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?

    Let me know 🙂

    #1137395
    Arturo

    Please elaborate? not so savvy on this issues

    #1137400
    Leo
    Staff
    Customer Support

    I believe one of your plugins is causing the issue.

    Can you disable all plugins except GP Premium to test?

    And make sure your custom functions (if any) are disabled as well.

    #1137405
    Arturo

    Yes, i did the elimination and look like it the WP or wordpress rocket.
    But i am using WP on my other websites using GP Premium and there is no problem.

    #1137411
    Arturo

    I activated the WP again but disable the COMBINED JAVASCRIPT FILES (Enable Mimify Javascript files to select)

    #1137413
    Arturo

    It looks like its working now. I will not yet mark this as RESOLVED. I observe it till tomorrow.

    #1138118
    Leo
    Staff
    Customer Support

    Yup that should be the issue.

    Glad you’ve figured out 🙂

Viewing 9 posts - 1 through 9 (of 9 total)
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