- This topic has 13 replies, 2 voices, and was last updated 3 years, 3 months ago by Mary Pearson.
June 29, 2018 at 8:30 pm #611872Mary Pearson
On my iPhone when I click on the Menu it flashes for a moment in some browsers or doesn’t flash at all in others, and then reloads the page. It is not useable at all.
My header will reload the page, and I wondered if perhaps there is some overlap that might cause this issue, but there seems to be plenty of space between the header and the menu.
Thank you!GeneratePress 2.1.2GP Premium 1.6.2June 29, 2018 at 9:06 pm #611895LeoStaffCustomer Support
Have you tried #1 here?
Let me know.June 30, 2018 at 2:49 pm #612397Mary Pearson
Thank you Leo. It showed up in the debug.
Notice: The called constructor method for WP_Widget in BWGControllerWidget is deprecated since version 4.3.0! Use __construct() instead
BWGControllerWidget belongs to Web-dorado Photo Gallery. I replaced it with Envira Gallery and all is well.
Thank you so much!!!!!June 30, 2018 at 8:54 pm #612497LeoStaffCustomer SupportJuly 2, 2018 at 11:43 am #613646Mary Pearson
Sorry but I have to re-open this. Not sure if you will respond since it has been closed. I will wait a bit and if I don’t hear from you I will open a new ticket. Not sure of the correct protocol.
Issue: Clicking on menu in mobile reloads the page. Menu items either do not appear, or if they do, it is just for a second, not giving enough time to click on them.
1. I have de-activated all plugins.
2. WP_DEBUG is no longer showing any errors.
3. no white screen
4. I tried changing themes to twenty-fifteen and menu works fine on phone
5. error_log does not show any errors.July 2, 2018 at 12:32 pm #613679LeoStaffCustomer Support
Doesn’t look like all plugins are disabled currently.
I also still see a bunch of errors:
Going to guess that the recaptcha plugin is causing the issue.July 2, 2018 at 5:03 pm #613838Mary Pearson
The site is live so I had to reactivate all the plugins.
I had not checked this source for errors. Was checking my admin dashboard and error logs. I will look into this further and get back to you.
Thank you for your help.July 2, 2018 at 5:31 pm #613842Mary Pearson
Menu works fine with GP Premium deactivated.
So I reactivate just GP premium to confirm, and it doesn’t work.
I reactivated all plugins and it doesn’t work.
I deactivated just GP Premium and it works. I have never had a conflict before that was caused by GP Premium, but it looks like its the culprit this time. Could it be?
I can’t leave it deactivated because it has the header in GP Hooks. I am using v1.6.2 which I believe is the latest version.
I have tried it with Menu Plus activated and deactivated and it makes no difference.
Not sure what to do next.July 2, 2018 at 7:38 pm #613880LeoStaffCustomer Support
Hmm I doubt GP premium is the problem, 1.6.2 has been out for a while and if there is a big bug like this we’d received reports already.
Is it working well on your other sites?
Anything custom functions added in hooks?July 2, 2018 at 7:43 pm #613886Mary Pearson
I agree. I have never found anything EVER where GP Premium was the problem. Just not sure how to proceed. Yes, I have about 20 websites all using GP Premium. No problems on any of them.
Re custom funtions added in hooks, yes I have before header content and I found the problem. My coding was wrong. You are a genius!!!!
Thank you so much!!!July 2, 2018 at 8:49 pm #613917LeoStaffCustomer SupportJuly 2, 2018 at 8:50 pm #613918Mary Pearson
No problem, thanks to you!!!!
For me it was a problem until you helped me. I am muchly grateful!!!July 2, 2018 at 9:00 pm #613927LeoStaffCustomer SupportJuly 2, 2018 at 9:01 pm #613930Mary Pearson
me too!!!! 😉
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