Archived topic
Menu (Primary & Secondary) not appearing
5 replies · Started by Casey on August 16, 2020
My menus are not appearing. I've tried everything including resetting theme to default. Anyone have any suggestions?
Thank you.
Hi there,
can you make sure:
1. In the Menu editor the Location has been set.
2. In Customizer > Layout > Primary nav / Secondary nav also have a Location.
If not can you link us to your site and we can take a look.
You can edit your original topic and use the Site URL to share a link privately.
Hi David, thank you for the reply. I've made sure there's a menu set as Primary (located under header); and the secondary nav (located above header).
Would you mind providing temporary admin access so i can take a look at the issue?
You can send login via the account issue form, please include this topics URL:
Hi David,
To clarify, you're needing to access my wordpress dashboard? And to submit login details via the form on the webpage located at: https://generatepress.com/contact/ ?
Thanks!
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Thats correct - please note: We never make any changes to a users site. We will simply review your current setup to diagnose the issue and then inform you of the changes to make.