Archived topic

Menu Plus Logo Problem in Mobil View

5 replies · Started by Anonymous on August 17, 2016

Viewing posts 1–6 of 6

August 17, 2016 at 7:53 pm #219067

Hello,

After updating to Version: 1.3.38 the Main-Menu in Mobil View doesn't work for me anymore. Three different Websites and the same Problem. See Video:

My second Problem, I bought some addons but I have no account here. Where can I get the License Keys again? E-Mail: info@shirtcreator24.de

Thanks and greetings from Germany

Markus

August 17, 2016 at 8:26 pm #219069

Hi there,

Have you made sure all of your add-ons are up to date?

I just created an account for you - first thing to try is updating your add-ons: https://generatepress.com/knowledgebase/updating-add-ons/#manual-update

Let me know :)

August 18, 2016 at 3:05 am #219122

Hi Tom,

Big thanks to you for creating a Account for me :-)

I have updated the plugins but the Problem still persists. I have deactivated the Wordpress Plugin "Simple Custom CSS" but it doesn't help.

If I remove the Menu-Plus Logo everything works fine (Mobil View). I don't know what's wrong?!

Markus

August 18, 2016 at 9:00 am #219212

Hi Markus,

It still doesn't look like you're using the latest version.

In "Plugins", what version of "Menu Plus" do you have installed?

August 18, 2016 at 11:13 am #219258

You're right.... my fault.

Now I have downloaded the Generate Menu Plus File in my account and installed (FTP upload / overwritten the old folder). Works fine now, great :-)

Thank you again Tom for your help :-) Problem solved!

Markus

August 18, 2016 at 11:14 am #219263

Glad I could help! :)

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