[Resolved] Menu Plus Issue

[Nate]

Hi Tom,

With the latest update I discovered that when menu plus is activated, the Appearance>Menu page is greyed out and there is no primary menu selected in the customizer, however my menu is showing as it was last configured. I tested this by deactivating each premium add-on one by one.

Thoughts?

[Tom]

Any chance you can show me a screenshot?

[Nate]

Here are the screenshots:

https://www.dropbox.com/s/t00z5gd32kdshsa/Screen%20Shot%202016-08-03%20at%2010.40.37%20PM.png?dl=0
https://www.dropbox.com/s/0o5jxtcq6svudsw/Screen%20Shot%202016-08-03%20at%2010.40.55%20PM.png?dl=0

Thanks

[Leo]

Looks like you need to create a new menu first.

[Tom]

Ah yea, that would be it. This article should help: https://generatepress.com/knowledgebase/using-menus/

[Nate]

Here is a screen recording to see what is happening – http://recordit.co/1vY3JQ58q6

My site has been live with a functioning menu for a few months – https://sportsacademyfoundation.org/

This behavior didn’t start until the recent update.

[Tom]

That’s bizarre. Can’t be anything inside GP Premium itself who we’d all be struggling with this.

Maybe it’s a PHP memory limit issue. Try this: https://generatepress.com/knowledgebase/increasing-memory-limit/

[John Hockley]

Hi Tom

How would I go about getting rid of the white gap between the menu and the slideshow on my website. I have the margins all set to 0 in the slideshow, and the module.

the site is http://www.londontransam.com

thanks in advance for your help

[Leo]

Hi John,

Try going into Customizer > Layout > Header > Header Padding and set all the values to 0.
Hope this works.
p.s. please start a new topic for your own question next time 🙂

[Tom]

Alternatively if you’re not using your header at all, just hide it:

.site-header {
    display: none;
}

[John Hockley]

Thanks Leo

I am not sure why, but there is no button for me to start a new topic.

inside the Customizing/Layout/Header

the only options I have are Header width which is full or contained, and Header alignment. No other options are available.

Any remedies for this, and for starting a new topic?

John

[Leo]

Are you using GP premium? If yes can you make sure the Spacing add-on is activated in Dashboard > Appearance > GeneratePress?

If not then add the CSS Tom provided above using this method: https://generatepress.com/knowledgebase/adding-css/

To create a new topic, scroll to the bottom of the page in the support forum.

Let me know if this helps!

[John]

Worked perfectly. Thanks so much for your help Leo & Tom

[Leo]

Glad it’s working!

[Author]

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