- This topic has 9 replies, 2 voices, and was last updated 3 years, 2 months ago by Leo.
September 4, 2017 at 9:02 am #378902Dorian
I have a couple of problems I can’t figure out.
My primary menu is not showing up. While configuring it with customizr I can see it sometimes when setting it up above header, but it doesn’t show in the live page.
The other problem is that the container stretches on the whole screen, even though I set it to 800px width.
The website is http://www.brew-coffee.ca/
I love coffee and blogging.GeneratePress 1.4GP Premium 1.4.3September 4, 2017 at 9:23 am #378924LeoStaffCustomer Support
Are you using a caching plugin? Usually when you see something in customizer preview but not in live site it’s a caching issue.
Make sure the disable element metabox is not checked as well: https://docs.generatepress.com/article/disable-elements-overview/
As for the container, looks like the page builder container is checked at full width:
https://docs.generatepress.com/article/page-builder-container/September 4, 2017 at 10:17 am #378970Dorian
The caching plugin is disabled, and I am skipping the provider’s caching with adding “?nocache=1” at the end of the url:
The page builder section is set “Default” which should follow the “Customize > Layout > Container” rule.
I disabled the Disable Elements for troubleshooting.
None of the two problems have been fixed.
I love coffee and blogging.September 4, 2017 at 10:33 am #378975LeoStaffCustomer SupportSeptember 4, 2017 at 11:13 am #379018Dorian
I did not touch the site header.
The container does not change in the preview, though some elements look like they are changing position inside the page.
I love coffee and blogging.September 4, 2017 at 11:14 am #379021LeoStaffCustomer Support
Can you try #1 here? https://docs.generatepress.com/article/debugging-tips/September 4, 2017 at 4:12 pm #379144Dorian
I disabled all plugins, the two issues are still happening.
Check this link where I turned on debugging. http://www.brew-coffee.ca/?debug=godebug
It has a hint, but I don’t know what to do with it.
I love coffee and blogging.September 4, 2017 at 4:39 pm #379161LeoStaffCustomer Support
I can see the menu and normal container on http://www.brew-coffee.ca/?
https://s26.postimg.org/r2jdnw1hl/2017-09-04_1638.pngSeptember 4, 2017 at 8:44 pm #379225Dorian
I just restored from a working backup.
I had to manually recreate a few items, and do some reconfiguration, but probably easier than troubleshooting that.
I am making subsequent backups just in case.
Thanks for the help.
I love coffee and blogging.September 4, 2017 at 9:28 pm #379234
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