[Support request] Menu not showing

[marco]

Hi GeneratePress

The mobile menu on mobiel is invisable.
For the website:
https://www.goudinkooputrecht.nl/

Can you help us.

Kind regards,
Bart
https://www.goudinkooputrecht.nl/

[Elvin]

Hi there,

Can you try disabling any scripts and ALL plugins except GP Premium and see if it works? This is done to check for any plugin conflict.

Let us know.

[marco]

I cleared the cache already a few times.
Deactive the pluging and activate.

It is already for a few months now.

Can you check. please…

[marco]

You can check self. It I open it in chrome, inspect element, to mobile. It is okay.

If I check on mobile fysically, it is gone…

[David]

Hi there,

this article explains the issue:

https://docs.generatepress.com/article/off-canvas-panel-overview/#empty-off-canvas-navigation

[marco]

I did that already a few times.
Made already a new menu. Isn’t working…

Can you check the website on desktop, with inspect element and make mobile size. It’s okay.

If you check on mobile it’s gone.

I tried everything already.
Can I send login , username and password?

Kind regard,

[David]

I think there is a JS conflict.
Can you debug by temporarily disabling all other plugins apart from GP Premium to see if there is a conflict.

[marco]

I did that before…

I did it again, and yeah, it words now. Strange.
It is the async javascript plugin.

Thanks for your help.

[David]

Glad to hear you found the issue!

[Author]

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