[Resolved] Menu: Font Awesome Social Icons not shown on iPhone, but shown in WP Customizer

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This topic contains 3 replies, has 2 voices, and was last updated by  David 3 months ago.

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #1177124

    Matthias

    Hey there!

    I wonder why in WP Customizer backend the Off Canvas Panel via logged in Firefox and Chrome browser is showing the menu full correct:

    …but on my iPhone it only shows the Cart icon:

    It seems, individual non-website links are the problem.

    Do you maybe know what is the problem here and how to fix?

    Thank you very much!

    edit: screenshots of my menu settings:

    https://i.imgur.com/ozr7PZ8.jpg

    https://i.imgur.com/q5xKq5x.jpg

    #1177269

    David Customer Support

    Hi there,

    i tested this on a couple of devices and the icons are displayed correctly.
    Have you tried clearing the cache on your phone ?

    #1177316

    Matthias

    Hm… Very strange… On iPad it works instant and smooth without killing the cache of its Safari browser.

    (There are no caching things going on so far on my website btw.)

    But on iPhone the issue is still available. Killing the cache in Safari makes no difference.

    I assume it is an issue with Adblock Pro App / VPN or any other app are in background. Friend of mine checked this issue on his Android and it works fine.

    No problem, will find a solution.

    #1177343

    David Customer Support

    OK – hope you find which app/extension is causing the problem

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