- This topic has 14 replies, 3 voices, and was last updated 1 year, 6 months ago by Tom.
March 11, 2020 at 1:14 pm #1192267Carsten
Hi there, please take a look at the video, how the menu disappears in my BuddyPress members directory when navigating back, synchronously with the activity, which data set changes
Is this theme related?
CarstenMarch 11, 2020 at 1:43 pm #1192306LeoStaffCustomer Support
Not likely a theme issue but hard to tell without seeing the issue live.
I believe your site requires a username and password to view?
If so are you able to provide so we can see the issue?
Let me know 🙂March 11, 2020 at 1:59 pm #1192314Carsten
How do I send you the username and password, only option to send an email is for presales?March 11, 2020 at 2:03 pm #1192318Carsten
May I suggest an option like the website URL (only admins can see) for credentials?March 11, 2020 at 4:22 pm #1192385LeoStaffCustomer Support
You can send it in through Account Issues here:
Or just provide the credentials here as it’s useless to the public without the URL which only admins can see.
I can remove the credentials after as well.March 11, 2020 at 5:21 pm #1192410Carsten
Hi there, you’re right, here they are
While you’re logged in, could you check why I have no options for customizing the Top Banner?
Thanks in advanceMarch 12, 2020 at 8:36 am #1193062TomLead DeveloperLead Developer
Does this only happen when the navigation is sticky?
You are right, the BuddyPress content is heavy and takes a while to load, so turning sticky navigation off is definitely a good idea, and solved the problem with the header menu disappears.
Any idea, why I can’t customize the top banner anymore?
Ideal I would rather not have my back button in the top banner, but would like to place it same left position in the header, and my navigation menu to the right, as it is, but apparently this is not such an easy task to achieve?
At the moment I use Navigation as Header.
BestMarch 12, 2020 at 6:52 pm #1193377TomLead DeveloperLead Developer
What do you mean by top banner?
Is there never a site title or logo in your navigation as header? Or is it only blank on mobile?March 12, 2020 at 11:36 pm #1193477Carsten
Sorry, Top Bar of course.
No, at the moment I do not have any logo in my navigation as headerMarch 13, 2020 at 10:15 am #1194069TomLead DeveloperLead Developer
What about it can’t your customize? Are there no Top Bar options in the Customizer?
We can hook the back link into the navigation, but it depends on when you want it to display. Will you ever have a logo/site title in there? If so, where will the back link go?March 13, 2020 at 11:29 am #1194107Carsten
No, there are no Top Bar options in the Customizer even if a widget has been added.
Thanks for offering to hook a link, at the moment I’m not sure if I should use navigation as header or navigation in header.
I raised another topic regarding header and navigation, since I can’t get the settings to work, sorry to keep both you and David occupied!March 13, 2020 at 7:14 pm #1194299TomLead DeveloperLead Developer
That’s strange about the Top Bar. What if you temporarily add a new widget into the area? Does it trigger the Customizer to show the panel?March 14, 2020 at 8:04 am #1194779Carsten
The Top Bar options are back in the customizer, I don’t know what triggered it to show up again.
But no matter what settings I use, my navigation floats left?March 14, 2020 at 3:55 pm #1195031TomLead DeveloperLead Developer
Is “Use Navigation as Header” set in Customize > Layout > Header?
If so, you’ll need to deactivate that to use the float options.
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