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Hi,
It seems that the menu isn’t working properly for me in this page in the mobile site. The menu is working properly in other pages. Could you help me out here?
Thanks!
Customer Support
Hi Ken,
I didn’t see anything different of the mobile menu in this page compare to the other pages.
https://www.screencast.com/t/PinYbZQt82mcCould you specify what’s the issue here?
Let me know.Hi Ying,
thank you for the prompt reply, I have included the screenshot here what I am getting on my phone.
I tested on my phone, both worked on safari and chrome. Here’s the screenshot.
https://www.screencast.com/t/Kof5syv2Try to clear your browser cache.
If it still doesn’t work, could you please disable all plugs except GP premium?Thanks!
Hi Ying,
Yeah you are right, it’s a cache issue. Sorry!
No problem 🙂
Glad it works now!Hi Ying,
It seems that it’s happening again and I cleared cache.
Could you please help?
It seems fine to me, I tested on my Iphone.
Have you cleared cache on your phone?
Hi Ying,
As stated I have cleared the cache on my phone and it seems to only happen some times.
Thanks!
Is it working fine now?
Sorry I wasn’t able to see the issue on my phone.
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