[Support request] __masonry load-more Stopped. for past 7 days.

[Tom]

Can you ask them to add these lines to your wp-config.php file with the staging URL?: https://codex.wordpress.org/Changing_The_Site_URL#Edit_wp-config.php

Once they/you do that, we’ll be able to see the staging site properly and even log in to investigate further.

Thanks for your patience on this – we’ll get it working 🙂

[terry gene]

Sorry, but BH made it clear that they don’t troubleshoot theme makers. Also, while they followed what you asked, I cut/pasted as I didn’t trust myself, they weren’t clear on what you were going to do.

right now, I’m locked out of my site. I can’t access wp-admin.

I’ll crank up the FileZilla and cross my fingers.

[terry gene]

codex is an example of “you just have to know what we don’t tell you.” In this case, does the change go into the ‘staging’ or ‘original’ server.

this is what I did:
in public_html/gp I added this to wp-config.php

/* for generate press debugging */
define(‘WP_HOME’,’http://www.syzygy.org’);
define(‘WP_SITEURL’,’http://www.syzygy.org’);
/* end generate press debugging */

[terry gene]

I can’t have my site down at the end of the month, big time, some months.I’ve restored main http://syzygy.org from off-line autoback-up drive.

http://gp.syzygy.org is per your instructions.
thanks1

[Tom]

No need to take your live site down at all – it can remain exactly as it is.

This code should go in your wp-config.php file in the staging server:

define('WP_HOME','http://gp.syzygy.org/');
define('WP_SITEURL','http://gp.syzygy.org/');

Once that’s done, if you can send me login details to the staging server, I can dig deeper: https://generatepress.com/contact/

[terry gene]

50% chance of getting it right, and I got it wrong. login details coming.

update: hmmm, there doesn’t seem to be a contact form under tech support. I sent it under ‘pre-sales.”
many thanks!

[Leo]

Hi Terry,

Just making sure you received Tom’s reply to your login info.

The password didn’t work. Can you please resend? Thanks!

[terry gene]

sounds like pilot error, on my part. I’ll go into cPanel and double-check. Then you’ll see me in pre-sales.
sorry!

[Author]

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