[Support request] Marketing Button preview error when background colour is changed

[Spencer]

Marketing button stops previewing as soon as I edit the background colour. It continues to show up when I actually save and preview the page, but it won’t keep previewing while I am editing. I also lose the ability to change any other properties once this happens.

Does anybody know why this might be happening?

Context: I have just purchased GeneratePress and am trying to follow Jack Cao’s tutorial on youtube.

[Ying]

Hi Spencer,

Are you referring to the start now button?

Is the button inserted by a plugin?

Does the issue happens if you change to another theme?

Let me know!

[Spencer]

Yes that is the button I am referring to. However, I have actually realized that this may be an issue with Ultimate Addons for Gutenberg because that is the plugin that provides access to the “Marketing Button”. When I initially posted this I believed (wrongly) that this was a feature of GeneratePress.

Yes it is inserted by the Ultimate Addons for Gutenberg theme.

Yes the issue happens when I change to another theme.

Seems to happen whenever I change the background colour of the Marketing Button.

My console has errors including:
TypeError: Cannot read properties of null (reading ‘r’)
The error is coming from react-dom.min.js?ver=17.0.1:141

[Ying]

Yes the issue happens when I change to another theme.

Then I agree with you, it’s a plugin issue.

It’s better reach out to their support, hopefully they have a fix on this 🙂

[Author]

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