- This topic has 15 replies, 5 voices, and was last updated 1 month, 3 weeks ago by
Ying.
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March 29, 2023 at 8:50 am #2587458
Bernhard
Hi there,
I have some problems with the slideout navigation not showing up.On the test site I moved now all CSS from the child theme to the customizer and clicking the hamburger the navigation appears now on the left but the menu items can’t be clicked.
Thank you
March 29, 2023 at 10:13 am #2587562Leo
StaffCustomer SupportHi there,
On the test site I moved now all CSS from the child theme to the customizer and clicking the hamburger the navigation appears now on the left but the menu items can’t be clicked.
Can you temporarily remove all of your custom CSS from the Additional CSS field in the customizer and see if the issue still exists?
Let me know 🙂
March 29, 2023 at 11:29 am #2587674Bernhard
Hi Leo,
without custom CSS the navigation is there. ScreenshotMarch 29, 2023 at 12:08 pm #2587728Leo
StaffCustomer SupportSo now add your custom CSS back one snippet at a time and try to determine which line is causing the “can’t be clicked” issue.
Let me know 🙂
March 29, 2023 at 1:06 pm #2587785Bernhard
Hi Leo,
I made it the other way around and canceled from bottom up. When line 325 was canceled, the navigation menu was back. This is line 325#generate-slideout-menu { z-index: -100002; }
March 29, 2023 at 2:41 pm #2587869Leo
StaffCustomer SupportI made it the other way around and canceled from bottom up.
Awesome – that is the way to debug an issue like this.
Glad to hear that you were able to identify the problem.
March 29, 2023 at 3:27 pm #2587909Bernhard
OK, and now? What shall I do, cancel, change?
I got the code here years ago and somehow it always worked. But now it does no longer work properly.It’s not that I’m playing around. I struggle with the problem since months on the live site and before it seemed to be an incompatibility between optimization systems but all fixes worked or not worked only for a while. Hopefully I found now the problem finally but now I need a solution.
March 29, 2023 at 3:47 pm #2587921Bernhard
OK, I think I found it.
z-index: -100002;
must bez-index: 100002;
, right?March 29, 2023 at 8:17 pm #2588055Fernando Customer Support
Hi Bernhard,
Yes, that should be correct. How did it go?
March 30, 2023 at 12:41 am #2588266Bernhard
It’s confusing. The short version is, that I see the correct navigation on the origin server – but it was shown there correct also with
z-index: -100002;
in the child team. On the live site on the internet, where the Ezoic proxy and Cloudflare are in the middle, still no navigation is shown, only a white overlay and the “close” button. I’ve purged all caches more times.March 30, 2023 at 1:40 am #2588341Fernando Customer Support
Can you share a screenshot of what you see on the live site for comparison?
Uploading Screenshots: https://docs.generatepress.com/article/using-the-premium-support-forum/#uploading-screenshots
March 30, 2023 at 2:16 am #2588395Bernhard
Hi Fernando,
here the screenshotMarch 30, 2023 at 5:05 am #2588617Bernhard
Now it seems to work. Do you see that too?
Thank you for your assistance 🙂March 30, 2023 at 7:16 am #2588779David
StaffCustomer SupportHi there,
i checked your tourist in rom site, and the navigation looks ok and works for me
April 7, 2023 at 6:28 am #2600840Bernhard
Hi there,
the navigation of the hamburger menu disappeared again. I’m wondering what happened. I made no change. -
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