Main menu not responding on mobile

[Lisa Walters]

(Hopefully) Quick question: It seems that my main menu is no longer working on mobile. It’s fine on a desktop, but nothing happens when I (or anyone else) attempts to open it on a mobile device.

Where should I begin to remedy this?

Thanks!
Lisa
CreativLEI.com

[Andre Seidel]

The main menu doesn’t work with small browser windows.

[Tom]

Can you try clearing your caching plugin?

[Lisa Walters]

I’m not certain how to do that on my phone (iPhone 5). My secondary navigation is working fine on mobile, just the main navigation isn’t.

[Tom]

Can both of you try #1 on this page?: https://generatepress.com/knowledgebase/debugging/

Also, make sure you’re using the latest version of GP (1.3.21) and GP Premium (1.2.77).

[Martin]

Hi,

I tried all of the suggestions and could not get the mobile menu to work.

It look a long time to figure out the problem and I did resolve it but the solution was not ideal.

The issue was with a Text Widget that I had in the sidbar that displayed Amazon Associates adverts.

When I removed this widget the mobile menus started working again.

Thought I would highlight this in case others have Amazon ads running on their site.

Could a fix be done for this?

[Tom]

Typically this will only happen when there’s a javascript error on the page – it will prevent other javascript from executing (the mobile menu).

Can you re-add the ad and link me to your site so I can see?

Thanks!

[matt]

I LOVE the theme and was so happy to find it today, but my mobile menu isn’t responding either.
I click it and nothing…nothing at all.

newheightschristianchurch.com

[Tom]

Looks like a javascript error in the js-banner-rotate plugin you have installed.

If you deactivate that plugin all should work 🙂

[Martin]

Hi Tom,

I have re-added the java script in a Text Widget and have found the menu on mobiles is not working again.

Please take a look at my site at http://www.livingonboats.co.uk

The java script is from an ebay custom banner generated directly from ebay’s partner network ssytem if that helps. I did refer to Amazon in my original post but that is incorrect, it’s a ebay custom banner.

Please let me know when you have had a look so I can remove it again to get the menu working on mobile.

Thanks.

Martin

[Tom]

This is the error in the eBay script (even they aren’t perfect): Uncaught ReferenceError: isFlashEnabled is not defined

In their script, look for: &flashEnabled=

Try to give it a value like: &flashEnabled=true

Might be worth a shot?

[Martin]

Hi Tom,

I tried as suggested but then the banner did not display.

Here is a snippet of the script showing the area you mentioned.

[COLORTWO]&format=ImageLink&contentType=TEXT_AND_IMAGE&enableSearch=y&usePopularSearches=n&freeShipping=n&topRatedSeller=n&itemsWithPayPal=n&descriptionSearch=n&showKwCatLink=n&excludeCatId=&excludeKeyword=&catId=1293&disWithin=200&ctx=n&autoscroll=y&title=Houseboats&flashEnabled=' + isFlashEnabled + '&pageTitle=' + _epn__pageTitle + '&cachebuster=' + (Math.floor(Math.random() * 10000000 )) + '">\x3C/script>' );
</script>

Changed &flashEnabled=’ to &flashEnabled=true and banner did not display.

Any other ideas?

Martin

• This reply was modified 8 years, 1 month ago by Martin.

[Tom]

That’s the full script provided by eBay? What’s [COLORTWO]?

[matt]

DUUUUUDE, THANK YOU!
I shall send you coffee or something!
You are my IT Department…only better!!!!!

[Martin]

Hi Tom,

Sorry, that was not the full script. Here is the full one.

<script type="text/javascript" src='http://adn.ebay.com/files/js/min/jquery-1.6.2-min.js'></script>
<script type="text/javascript" src='http://adn.ebay.com/files/js/min/ebay_activeContent-min.js'></script>
<script charset="utf-8" type="text/javascript">
document.write('\x3Cscript type="text/javascript" charset="utf-8" src="http://adn.ebay.com/cb?programId=15&campId=5335840108&toolId=10026&keyword=%28canal+boat%2Chouseboat%2Cliveaboard%2Cnarrowboat%29&width=160&height=800&font=1&textColor=000000&linkColor=0000AA&arrowColor=8BBC01&color1=709AEE&color2=[COLORTWO]&format=ImageLink&contentType=TEXT_AND_IMAGE&enableSearch=y&usePopularSearches=n&freeShipping=n&topRatedSeller=n&itemsWithPayPal=n&descriptionSearch=n&showKwCatLink=n&excludeCatId=&excludeKeyword=&catId=1293&disWithin=200&ctx=n&autoscroll=y&title=Houseboats&flashEnabled=' + isFlashEnabled + '&pageTitle=' + _epn__pageTitle + '&cachebuster=' + (Math.floor(Math.random() * 10000000 )) + '">\x3C/script>' );
</script>

[Author]

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