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Hello there, since one year I have a website http://www.naturaiberica.nl. I made this with the example website from the library ‘nouveau’. It was ok, untill now. The images in the background at the top of all pages don’t show any more. I don’t know when this happened exactly, but I assume it happened with an update of theme or page builder Elementor. The images are still there, but don’t show.
Do you know what is the problem en and to resolve this?
Ps happy 2020!
Kind regard, Laura
Customer Support
Hi there,
Have you solved this?
I’m seeing the image from Elementor no problem:
https://www.screencast.com/t/NDkPbCGmNo, looking at the websit on my on my iPad i still misse the fotos….
It is even more specific. On my laptop: no problem. On my mobile phone: no problem. On the (older) ipad of my husband (ipad air, ios 12.4.4): no problem. On my laptop (ipad air, third generation, ios 13.3): no images… Maybe it depends on the version of ios. or the size of the screen? My ipad is a little bit bigger. I already try to restart my ipad and the website, but still no images…
Customer Support
Hi there,
some ‘older’ devices don’t support fixed background images – so I would test this first by disabling the fixed background images in Elementor.
Hey David,
Thats it! I changed the setting in ‘standard’. Everything alright again.
Problem solved. Thanks.Glad we could be of help
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