Archived topic
lost ability to manage colors in gp premium
21 replies · Started by mmarvel on November 17, 2017
Hi
In my themes>customize>colors menu of GP i've lost the ability to customize colors as shown in the screenshots. This is only on the generatepress child theme i'm using. I updated wordpress this morning to 4.9. my other sites appear fine. this site is still in build mode. when i switch to the generatepress main theme the color configuration can be modified so i think the child theme might be corrupted. I can add another child theme but dont want to re-do all the customization. Is there an easier way to fix this? Thanks. Martha
you can see the weirdness (gp child theme) here>>>>https://drive.google.com/file/d/17r4JM6n5sUOMIKnq4YMH45V6zuCnwhga/view?usp=sharing
gp parent seems fine as test>>>>https://drive.google.com/file/d/1Niaib7HNgdgFJHIP30KESq-XGpq9mgiU/view?usp=sharing
Hi there,
Are you removing query strings by chance? Try clearing your browser cache.
Let me know :)
so seems Chrome cached this. I went to firefox and there were the colors. Not sure why chrome behaved so strange with just one screen in the wp dashboard.
thanks.
I've lost ability to edit the headers. Every mouse click brings up the color picker and chrome has jquery errors. This all worked when I first installed it. Where do I sent a WP environment report or get help?
Updating to GPP 1.5.3 will fix that :)
Must be a collision with a different plugin that may have updated recently. I'm already using the 1.5.3 premium. This worked when I first got it.
Headers, sections and editing post/page gp settings all do not work. All the textareas and inputtext bring up the same color selector. I cannot set margins or padding, image, etc.
JQMIGRATE: Migrate is installed, version 1.4.1
13:17:58.594 chrome-extension://clmkdohmabikagpnhjmgacbclihgmdje/content-scripts.min.js:1 From messenger, browser is: 0
13:17:58.750 post.php?post=10469&action=edit:1 Blink deferred a task in order to make scrolling smoother. Your timer and network tasks should take less than 50ms to run to avoid this. Please see https://developers.google.com/web/tools/chrome-devtools/profile/evaluate-performance/rail and https://crbug.com/574343#c40 for more information.
13:18:05.281 color-picker.min.js?ver=4.9:1 Uncaught TypeError: Cannot read property 'removeClass' of undefined
at a.(anonymous function).(anonymous function).open (https://denverprophit.us/wp-admin/js/color-picker.min.js?ver=4.9:1:2816)
at a.(anonymous function).(anonymous function).open (https://denverprophit.us/wp-admin/load-scripts.php?c=0&load%5B%5D=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-slider,jquery-ui-resizable,jquery-ui-&load%5B%5D=draggable,jquery-ui-button,jquery-ui-position,jquery-ui-dialog,jquery-touch-punch,iris&ver=4.9:32:1032)
at HTMLAnchorElement.<anonymous> (https://denverprophit.us/wp-content/plugins/mpc-massive/assets/js/mpc-admin.min.js?ver=2.2:126:11)
at HTMLAnchorElement.dispatch (https://denverprophit.us/wp-admin/load-scripts.php?c=0&load%5B%5D=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-slider,jquery-ui-resizable,jquery-ui-&load%5B%5D=draggable,jquery-ui-button,jquery-ui-position,jquery-ui-dialog,jquery-touch-punch,iris&ver=4.9:3:12444)
at HTMLAnchorElement.r.handle (https://denverprophit.us/wp-admin/load-scripts.php?c=0&load%5B%5D=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-slider,jquery-ui-resizable,jquery-ui-&load%5B%5D=draggable,jquery-ui-button,jquery-ui-position,jquery-ui-dialog,jquery-touch-punch,iris&ver=4.9:3:9173)
13:18:06.015 color-picker.min.js?ver=4.9:1 Uncaught TypeError: Cannot read property 'removeClass' of undefined
at a.(anonymous function).(anonymous function).open (https://denverprophit.us/wp-admin/js/color-picker.min.js?ver=4.9:1:2816)
at a.(anonymous function).(anonymous function).open (https://denverprophit.us/wp-admin/load-scripts.php?c=0&load%5B%5D=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-slider,jquery-ui-resizable,jquery-ui-&load%5B%5D=draggable,jquery-ui-button,jquery-ui-position,jquery-ui-dialog,jquery-touch-punch,iris&ver=4.9:32:1032)
at HTMLAnchorElement.<anonymous> (https://denverprophit.us/wp-content/plugins/mpc-massive/assets/js/mpc-admin.min.js?ver=2.2:126:11)
at HTMLAnchorElement.dispatch (https://denverprophit.us/wp-admin/load-scripts.php?c=0&load%5B%5D=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-slider,jquery-ui-resizable,jquery-ui-&load%5B%5D=draggable,jquery-ui-button,jquery-ui-position,jquery-ui-dialog,jquery-touch-punch,iris&ver=4.9:3:12444)
at HTMLAnchorElement.r.handle (https://denverprophit.us/wp-admin/load-scripts.php?c=0&load%5B%5D=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-slider,jquery-ui-resizable,jquery-ui-&load%5B%5D=draggable,jquery-ui-button,jquery-ui-position,jquery-ui-dialog,jquery-touch-punch,iris&ver=4.9:3:9173)
13:19:59.718 load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-slider,jquery-ui-resizable,jquery-ui-&load[]=draggable,jquery-ui-button,jquery-ui-position,jquery-ui-dialog,jquery-touch-punch,iris&ver=4.9:4 XHR finished loading: POST "https://denverprophit.us/wp-admin/admin-ajax.php".
send @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-slider,jquery-ui-resizable,jquery-ui-&load[]=draggable,jquery-ui-button,jquery-ui-position,jquery-ui-dialog,jquery-touch-punch,iris&ver=4.9:4
ajax @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-slider,jquery-ui-resizable,jquery-ui-&load[]=draggable,jquery-ui-button,jquery-ui-position,jquery-ui-dialog,jquery-touch-punch,iris&ver=4.9:4
j @ load-scripts.php?c=0&load[]=hoverIntent,common,admin-bar,heartbeat,autosave,wp-ajax-response,jquery-color,wp-lists,jquery-query,admin-comments,jquery-hotkey&load[]=s,jquery-table-hotkeys,postbox,tags-suggest,tags-box,word-count,post,editor-expand,thickbox,wp-util,wp-backbone,media-models,wp-&load[]=plupload,wp-mediaelement,wp-api-request,media-views,media-editor,media-audiovideo,mce-view,imgareaselect,image-edit,svg-painter,&load[]=wp-auth-check,jquery-ui-tooltip&ver=4.9:4
(anonymous) @ load-scripts.php?c=0&load[]=hoverIntent,common,admin-bar,heartbeat,autosave,wp-ajax-response,jquery-color,wp-lists,jquery-query,admin-comments,jquery-hotkey&load[]=s,jquery-table-hotkeys,postbox,tags-suggest,tags-box,word-count,post,editor-expand,thickbox,wp-util,wp-backbone,media-models,wp-&load[]=plupload,wp-mediaelement,wp-api-request,media-views,media-editor,media-audiovideo,mce-view,imgareaselect,image-edit,svg-painter,&load[]=wp-auth-check,jquery-ui-tooltip&ver=4.9:4
The plugin, massive addons, a wpbakery plugin all worked when I purchased this premium theme.
You can use this contact form to send us temporary login details: https://generatepress.com/contact/
That link doesn't have a form to submit private details. Please be more specific?
Either the pre-sale or account issue forms go straight to me - you can use either :)
Done. I'll await email from this forums thread.
Hmm, that is the exact issue/error we fixed in GPP 1.5.
Any server caching? Do you have another site you can test it on perhaps to see if it's something specific to this one site?
Massive Panel -> System Info will tell you about my WP environment. NGINX backend. No cache plugins
NGINX rules:
rewrite ^/blog/category/open-source/$ https://denverprophit.us/open-source/ permanent;
if (!-e $request_filename ){
set $test P;
}
if ($uri !~ ^/(plesk-stat|webstat|webstat-ssl|ftpstat|anon_ftpstat|awstats-icon)){
set $test "${test}C";
}
if ($test = PC){
rewrite ^/(.*)$ /index.php?q=$1 last;
}
fastcgi_read_timeout 300;
location ~* \.(js|css|png|jpg|jpeg|gif|ico)$ {
expires max;
log_not_found off;
}
location = /favicon.ico {
log_not_found off;
access_log off;
}
location = /robots.txt {
allow all;
log_not_found off;
access_log off;
}
location ~ /\. {
deny all;
}
location ~* /(?:uploads|files)/.*\.php$ {
deny all;
}
if (!-e $request_filename) {
rewrite /wp-admin$ $scheme://$host$uri/ permanent;
rewrite ^(/[^/]+)?(/wp-.*) $2 last;
rewrite ^(/[^/]+)?(/.*\.php) $2 last;
}
