Archived topic
Loop when active license
5 replies · Started by Francisco on November 3, 2022
Hi friends please help me,
when i am trying to activate a theme with premium license i see an endless loop, see picture below
how can i solve this?
Hi Francisco,
Try disabling all cache/optimization plugins you have, then in Settings > Permalinks click Save Changes to rebuild permalinks. Then retry.
If that doesn’t work try using the Secondary API – see here: https://docs.generatepress.com/article/403-forbidden-when-activating-license-key/#secondary-api
If that doesn't work, check with your hosting provider if the have a security setting that may cause such an issue - for instance, they have the REST API disabled.
this problem continue, you can check if have another solution?
Hi there,
go to Appearance > GeneratePress then Right Click > Inspect the page to open the Browser developers tools.
Check the Console tab for any errors ( in red ).
Then click update
Let us know what if any errors appear
please see
Ok, can so the REST API ( wp-json ) is not loading as the requests is being made to a HTTP URL.
Can you go to Dashboard > Settings > General and check that the 2 URLS there are HTTPS ?
