[Resolved] Logo not visible

Home Forums Support [Resolved] Logo not visible

Home Forums Support Logo not visible

Viewing 15 posts - 1 through 15 (of 20 total)
  • Author
    Posts
  • #2025609
    Anders

    Hi! How come my logo is not visible on this page?

    https://gravitymedia.se/retusch/

    This has a different layout, here it is visible
    https://gravitymedia.se/varfor/

    check screenshots
    https://wsi.li/dl/tiPQgoEfyAPked8Za/

    #2025970
    David
    Staff
    Customer Support

    Hi there,

    do you have different Header Element for the page where the logo is missing ?

    #2026066
    Anders

    yes that’s right

    #2026613
    Leo
    Staff
    Customer Support

    Can you clear and disable your caching plugin first?

    #2026760
    Anders

    OK I did that but no difference. I also clear browser cache and deactived some other plugins.

    #2026896
    Leo
    Staff
    Customer Support

    Just to make sure, you’ve uploaded a separate logo in the merged header element but it’s not showing?
    https://docs.generatepress.com/article/transparent-header-and-navigation/

    #2027264
    Anders

    thanks, the video helped!- I thought the logo that is uploaded in the customizer would be used if you don’t upload a logo in the merged header element.

    So now there is still a problems. The sticky header logo is not visible on any page. How come?

    #2028044
    Leo
    Staff
    Customer Support

    I thought the logo that is uploaded in the customizer would be used if you don’t upload a logo in the merged header element.

    Hmm it should be. Is that not the case for you?

    If so any chance you can start a staging site with all plugins disabled except GP Premium and send us the dashboard access to take a look?

    Thanks.

    #2028106
    Anders

    You can check the live site. I disabled some plugins. se user name and pw below

    #2028112
    Leo
    Staff
    Customer Support

    Any chance you can create a staging site so I can try making some changes without affecting the live site?

    Thanks.

    #2028119
    Anders

    Can you as a first step start by just log in and take a look? Maybe you can see what is wrong without making changes?

    #2028160
    Leo
    Staff
    Customer Support

    Can you as a first step start by just log in and take a look?

    I did before writing that last reply. Couldn’t see what’s wrong though.

    #2028814
    Anders

    OK same login but now on this page
    http://www.digitaldoktorn.com/dev/

    #2029869
    Ying
    Staff
    Customer Support

    Hi Anders,

    I removed the logo from the header element, the front end logo is working fine using the one uploaded in customizer.
    https://www.screencast.com/t/aJamRCDh
    https://www.screencast.com/t/WsTGsJCymE

    Can’t see the issue you were having.

    Let me know if I miss anything 🙂

    #2029935
    Anders

    thanks. But on “sticky menu” the logo is not loaded.

Viewing 15 posts - 1 through 15 (of 20 total)
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