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[Resolved] Logo not loading

Home Forums Support [Resolved] Logo not loading

Home Forums Support Logo not loading

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
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  • #2013112
    Matthew

    Hi

    For some reason the logo is not loading in Microsoft Edge but loads fine in Safari.

    Please see a screenshot here: https://i.ibb.co/pPCR91r/Screenshot-2021-11-21-at-14-00-13.png

    If I load the URL of the image in Edge then it loads fine but on the page it appears broken.

    Thanks.

    #2013430
    David
    Staff
    Customer Support

    Hi there,

    the site has a retina logo ( Customizer > Site Identity ) that is being served over HTTP and Chromium browsers will block that.
    Remove the Retina logo as its not required when using SVGS anyway.
    If the Retina Logo is empty – then add an image, publish the changes and then delete it an publish again.

    #2014294
    Matthew

    Great that has solved it but why is it serving over HTTP?

    I have the URL in WordPress set to https://lockshaw.co.uk.

    Is there a setting in GeneratePress I need to change to ensure logo is served over HTTPS?

    #2014465
    David
    Staff
    Customer Support

    I can only assume the logo was uploaded to the site before the SSL certificate was in place, or WP just had a funny moment.

    #2014472
    Matthew

    Ahh I see. It very well could have been! Thanks. 🙂

    #2014911
    David
    Staff
    Customer Support

    You’re welcome

Viewing 6 posts - 1 through 6 (of 6 total)
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