[Resolved] Logo Not Appearing Correctly in Header

Home Forums Support [Resolved] Logo Not Appearing Correctly in Header

Home Forums Support Logo Not Appearing Correctly in Header

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #414519
    Mike

    Hi Tom — New to Generate Press and sorry if I’ve missed something obvious, but for some reason I am having trouble adding a logo to the site header — I’ve tried PNG and JPG versions, and in the customize > site identity tab the logo looks just fine, but on the page itself the logo does not appear and instead it writes out the name of the site.

    Please take a look — appreciate the help and the great theme —

    Mike

    #414587
    Leo
    Staff
    Customer Support

    Hi there,

    Hmm the logo URL is not working: https://i1.wp.com/thelsattrainer.academy/wp-content/uploads/cropped-Artboard-2-w-bg.png?fit=350%2C70

    Maybe try re-upload into WordPress media?

    #415010
    Mike

    Hi Leo – thanks for the reply — I’ve tried re-uploading, and, inside WP media, the link given for the element — http://staging17.thelsattrainer.academy/wp-content/uploads/cropped-Artboard-2-w-bg.png — works just fine — so, I think the link is getting changed / messed up somehow — do you have any suggestions?

    #415053
    Leo
    Staff
    Customer Support

    Did you re-select the logo in the customizer as well once it’s re-uploaded?

    Any caching plugins?

    If not can you run through #1 here? https://docs.generatepress.com/article/debugging-tips/

    #415113
    Mike

    Thanks Leo — it’s fixed now — interestingly enough, deactivating all plugins fixed the issue, but then, when I reactivated the plugins again (one by one) the problem never come back. Thanks again.

    #415147
    Leo
    Staff
    Customer Support

    Sounds like a caching issue.

    No problem!

Viewing 6 posts - 1 through 6 (of 6 total)
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