[Resolved] Logo Missing on Mobile and Tablet

Home Forums Support [Resolved] Logo Missing on Mobile and Tablet

Home Forums Support Logo Missing on Mobile and Tablet

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #1166134
    Martin

    Hi

    Just noticed that the logo has gone missing when looking at the site on the phone and tablet.It should be in the top left but it isn’t showing and the menu icon is there instead.

    I have only just checked this after making the recent updates but the issue could have happened a while ago.

    The logo shows in the mobile and tablet views on the customiser.

    Do you have any links that could help me to resolve?

    Many thanks

    Martin

    #1166313
    Leo
    Staff
    Customer Support

    Hi there,

    Do you have any caching plugin activated? If so can you do this first?
    https://www.screencast.com/t/yog0vbzeige

    Let me know πŸ™‚

    #1166316
    Martin

    Hi Leo

    Sorry – did that. Logo is back on mobile?

    #1166325
    Leo
    Staff
    Customer Support

    Looks like it’s back on all devices to me πŸ™‚

    #1193928
    Martin

    Sorry Leo. Forgot about this. Yes, playing with the settings on WP Rocket worked. The problem seems to have happened since connecting to Cloudflare, but all sorted now. Cheers.

    #1193981
    Leo
    Staff
    Customer Support

    No problem πŸ™‚

    #1395603
    shailesh

    Hi Leo,
    I have uploaded logo. It is showing on laptop and tablet. But not on mobile.

    #1395605
    shailesh

    Hi Leo,
    I have uploaded logo. It is showing on laptop and tablet. But not on mobile.
    Iam not using any cache plugin too.

    #1395618
    David
    Staff
    Customer Support

    Hi there,

    Go to Customizer > Layout > Header – do you have Mobile Header enabled ? If so you need to add a separate logo in the field provided.
    If not can you raise a new topic where you can share a link to your site.

    #1395668
    shailesh

    Hurray!!!
    Problem solve…
    Thanks.
    Love your support!!!

    #1395905
    David
    Staff
    Customer Support

    Glad to be of help.

Viewing 11 posts - 1 through 11 (of 11 total)
  • You must be logged in to reply to this topic.