[Resolved] logo don’t show

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  • This topic has 7 replies, 3 voices, and was last updated 1 week ago by Elvin.
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  • #1445002

    Hi for some reason my logo doesn’t show on the chrome browser\
    (I’m using SVG logo)

    Customer Support

    Hi there,

    Any chance you can link us to the site in question?

    You can use the private information field.

    Let me know 🙂


    sorry here is the link

    Customer Support


    I’ve checked your logo and I’ve noticed something strange about it.

    It’s an SVG file which implies that it’s suppose to be a vector-based graphic.

    But upon investigation, rather than vector path/s, it had a raster based image embedded on it.

    I tested the same logo on my sandbox site and it is not displaying too.

    I’ve also tested a version of the logo where the SVG was half-vector / half-png and only the vector part of the logo display.

    To address this, perhaps you may want to consider using a proper SVG files w/ actual vector elements rather than SVG files w/ embedded PNG in it.

    Or just use a PNG image.:)


    can u check now if its ok?

    Customer Support

    Logo now appears on my end. I believe this is resolved?

    Can you share what you did for future reference?


    Yes thank u

    Customer Support

    Good to know.:) NP!

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