[Support request] logo doesn’t load after changing temporary url to live url

[Shannon]

I designed a website using a temporary url and everything looked good. When I changed the temporary url to the live domain I experienced issues with the images not loading. I did a find & replace to change the url and cleared the browser cache and cache on the server. All the images display except the desktop version of the logo. The source code says it is not loading even though the image is on the server and the image loads if you visit the image url. I tried replacing the logo in the site identity with a different logo file, but it still won’t load. How do I get the image to display?

[David]

Hi there,

go to Customizer > Site Identity, add an Image to the Retina Logo, publish the changes, then delete the retina logo and publish again
That should get rid of the Retina image that has a http URL which creates a mixed-content error and causes the logo to not load.

[Author]

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