[Support request] Logo doesn’t display on mobile

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  • #1378760
    Josh

    Hi,

    Sorry if this has been answered before. I searched but found no real answers.
    I have uploaded my logo to display in the sites header.
    the logo works perfectly on desktop and previews correctly in customisation.

    When I load the site on my actual mobile the logo is missing with a small unloaded image icon instead.
    It was working correctly previously. I’m unsure when the issue started or whats causing it.

    Any help would be much appreciated

    Thanks

    #1378917
    David
    Staff
    Customer Support

    Hi there,

    the Logo is being served from a HTTP URL over a HTTPS connection, so some browsers will block it.
    You can either search and replace your URLS or upload a new logo ( with a new title ) which should now have the HTTPS url.

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