- This topic has 26 replies, 3 voices, and was last updated 12 months ago by Leo.
September 29, 2019 at 5:43 pm #1022167Hannah
I have set a picture as my header image and I want to put my logo in the top left hand corner. I have added my logo in the site identity section for both my logo and retina logo but they don’t appear. Please can you help?
HannahSeptember 29, 2019 at 6:11 pm #1022169LeoStaffCustomer Support
Can you check if this option is activated currently?
Let me know 🙂September 29, 2019 at 7:10 pm #1022181Hannah
Thanks for your reply. I just tried that and now the header image has disappeared and the logo has a broken picture icon with the title name, suggesting there is an error with it. So now there is neither the header image or the logo.
Thanks for your help,
HannahSeptember 29, 2019 at 7:35 pm #1022189LeoStaffCustomer SupportSeptember 29, 2019 at 9:07 pm #1022207Hannah
Thank you! I can see it now too. I just need the header image to reappear now too as that disappeared when I activated the navigation as a header. Please could you let me know how to do this?
HannahSeptember 29, 2019 at 9:40 pm #1022213LeoStaffCustomer Support
Sorry not sure if I understand.
The header image is generally the logo.
So you want another image on top of the navigation bar?
If so you will need to uncheck that option first.
If I recall correctly, the header wasn’t showing up? Can you make sure it’s not disabled either in the disable element metabox or with a layout element?
Let me know 🙂September 29, 2019 at 9:52 pm #1022218Hannah
Thanks for your reply. I’d like my logo to be embedded over my header image or my header image to appear below the navigation bar (if embedding my logo over my header image isn’t possible).
I can see when I click on ‘background images’ then ‘header’ the photo I want to see is there but I can’t see it on the website. Shall I uncheck the ‘navigation as a header’ option so that you can see the background image I’m referring to?
Thanks 🙂September 29, 2019 at 10:12 pm #1022219LeoStaffCustomer SupportSeptember 29, 2019 at 10:16 pm #1022221Hannah
Thanks for getting back to me quickly. I’ve just unchecked it and the background image has appeared for you to see what I mean.
HannahSeptember 30, 2019 at 8:11 am #1022616LeoStaffCustomer SupportSeptember 30, 2019 at 4:26 pm #1022890Hannah
Yes, that’s correct. No, I don’t have a caching plugin. Will getting a caching plugin enable me to see the logo and the background image at the same time?
Thanks,September 30, 2019 at 6:06 pm #1022924LeoStaffCustomer Support
That’s weird. The code for logo simply isn’t showing up.
Have you modified the theme template in any ways?
What is the logo width set at?
Can you make sure the customizer isn’t saving the options as draft?
Let me know 🙂September 30, 2019 at 6:52 pm #1022948Hannah
It’s set at 160 px. I can’t see where the draft option is in the customizer but it says published at the top. With modifying the template I reduced the thickness of the lines between all the widget so there were only thin grey lines. I also expanded the background image section so that I could see the bottom of the image with the 2 kids in it.
Thanks 🙂September 30, 2019 at 7:58 pm #1022964LeoStaffCustomer Support
Weird. The code for the logo simply isn’t showing up at all.
Can you disable all plugins except GP Premium and let me have a look?
The background image size is determined by the header padding options.
Let me know 🙂September 30, 2019 at 8:02 pm #1022966Hannah
I’ve just deactivated all the plugins except the GP premium for you to now have a look.
- You must be logged in to reply to this topic.