[Resolved] Logo displaying issue for Service Site Library

[bitinum]

Dear GP team,

I uploaded my logo to my web site but it is too small. My web site is using Service Site Library
Pls Click Here for more details

Thanks

[Ying]

Hi there,

The attached website is not using GP, can you link us to your site that is using Service template?

[bitinum]

The web site is using Service Site Library of GeneratePress. Please view the image bellow

Please check again by Click Here to my web site. I just changed the H1 of the home page and uploaded the logo, but there is issue of displaying the logo

[Leo]

This is the website you’ve provided and it’s not using GeneratePress:
https://www.screencast.com/t/4LT6U3kX0Vi

Please confirm.

Thanks!

[bitinum]

There is DNS caching issue at your site, the web site has updated to Service Site Library
Pls view the image of the web site when I am accessing it from my side

Thanks

[Leo]

I’ve cleared my browser cache multiple times and tested with incognito mode but still see the old site.

Please consult your DNS provider first.

We can’t tell why the logo is small by looking at a screenshot.

[bitinum]

there is a delay of DNS update at your side.
It is 48 hours and it will work.
Please check it again

[David]

Hi there,

can you crop your original image to remove the negative space above and below – so you just end up with the logo as per the red outline i marked in the screenshot:

[bitinum]

Dear David,

I have cut the logo to 249×62 px. but the issue is still there
Pls check it again

Thanks

[David]

Now you can set its Width in Customizer > Site Identity.

[bitinum]

Thanks, I modified the width to 250 and it works.

[David]

Glad to hear that!

[Author]

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