[Resolved] logo can not be seen in mobile version

Home Forums Support [Resolved] logo can not be seen in mobile version

Home Forums Support logo can not be seen in mobile version

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #617461
    Miguel

    Hello

    When I open the page from the instagram browser, the logo image can not be seen.

    From other browsers there is no problem.

    I have tried to deactivate the optimization and cache plugins and to remove and replace the photo but the problem persists.

    I have also deleted the cache of both wordpress and mobile phone and it is not solved either.

    What should I do?

    The web is gastrozaragoza.com

    Thank you very much

    GP Premium 1.6.2
    #617706
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    I believe this is because you’re visiting the https site, but the logo is being served via http.

    If you set your URLs in Settings > General to use https, then re-upload the mobile logo, it should work.

    Let me know ๐Ÿ™‚

    #617797
    Miguel

    Hi Tom

    I have been told something that some plugin is doing that the logo image is loaded from another URL other than the one set in wordpress.

    It’s strange, because in mobile browsers it works well, it just does not work with the instagram browser.

    Until two days ago it worked perfectly.

    I have disabled the optimization and cache plugins but the same thing is still happening.

    I do not know what to do!

    #618054
    Tom
    Lead Developer
    Lead Developer

    I’m not seeing anymore errors, which is good. Everything looks good on mobile for me as well.

    Can you try clearing the cache on your phone (not sure if Instagram browser allows you to?), then try again?

    #619005
    Miguel

    Thank you very much again for the response. The problem was that the logo of the mobile version loaded from http as you told me. Already solved!!

    Thank you very much again!!

    #619409
    Tom
    Lead Developer
    Lead Developer

    You’re very welcome ๐Ÿ™‚

Viewing 6 posts - 1 through 6 (of 6 total)
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