- This topic has 13 replies, 3 voices, and was last updated 4 months ago by Leo.
September 19, 2020 at 5:29 am #1449764Immi
Hi, after logged my site logo and menu are appearing twice and without login appearing normal (only one).
I also cleared my browser cache and looked at the site on various browsers incognito window, but unfortunately, after logged site on all browsers the logo and menu are seeing twice.
I have also attached both screenshots please have a look and help me.
Thanks, Regards Immi
Logo and Menu appearing twiceSeptember 19, 2020 at 7:23 am #1449865DavidStaffCustomer SupportSeptember 19, 2020 at 7:33 am #1449871Immi
thanks for your reply, I have Deactivated all the plugins but still appearing double menu and logo, please login into my site and check what is the causes of it.September 19, 2020 at 7:34 am #1449874DavidStaffCustomer SupportSeptember 19, 2020 at 7:40 am #1449882Immi
I have removed security mechanism, please try to login againSeptember 19, 2020 at 8:19 am #1450059Immi
Have you logged in or not? Please let me know.September 19, 2020 at 9:45 am #1450130Immi
Sorry to message you again because my site is looking break please check what is the issue.
waiting for your response.September 19, 2020 at 9:48 am #1450135LeoStaffCustomer Support
I just tried to logged in but seeing this:
Please be mindful that we answer every reply within 24 hours – most of the time it’s much shorter but it is Saturday here today.
Thanks for your patience.September 19, 2020 at 9:58 am #1450164Immi
Hi, Can you please try again to login because I have deleted Cloudflare Page Rules (wp-admin). I activated the Astra theme for testing and then the issue was solved.
On site did not see any problem with the Astra theme. I have also attached a screenshot with Astar theme installed on the site. This issue seems to have come after updating GP, so what should I do to fix it now.
ThanksSeptember 19, 2020 at 11:02 am #1450209LeoStaffCustomer Support
I’m still seeing this unfortunately:
This cannot be a GP issue has there is nothing for security like this built-in to the theme.
I’d recommend checking with your hosting support to see they can help to identify the issue.September 19, 2020 at 11:09 am #1450219Immi
Why I’m not seeing any issue on Astra theme.September 19, 2020 at 11:11 am #1450224LeoStaffCustomer SupportSeptember 19, 2020 at 11:38 am #1450244Immi
I feel sorry for bothering you, the issue is resolved
Thanks for your supportSeptember 19, 2020 at 1:27 pm #1450315
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