[Support request] Log in and Premium Installation problems

Home Forums Support [Support request] Log in and Premium Installation problems

Home Forums Support Log in and Premium Installation problems

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  • #2338273
    Roberta

    I purchased and installed generatepress 3.1.3 through wordpress on bluehost. Then I decided to upgrade and purchased premium 2.12. My downloads include gp-premium-2.1.2.zip.

    I have watched the video a dozen times. It tells me to go to the generate press website and log in. I went to the website to log in, but there is no log in button that I can find. Perhaps if I could log in, I would get a plug in.

    Although I have the download in my download file, with a little yellow box with a vertical line through it, and I can open the file, I don’t see any way to get the plug in that I need to install so that I can use gp-premium.

    Your help is appreciated. I need, and want, to get this website attractive and active asap.

    #2338276
    Stacey Usborne
    Staff
    Customer Support

    Hi Roberta,

    Since you’re already logged in to submit a support topic, you can now follow these instructions to download GP Premium from your account: https://docs.generatepress.com/article/installing-gp-premium/

    Hope this helps 🙂

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