[Support request] Links not working on first page load

[Charles]

Hi there,

I have a small issue with links on my website.

From what I can see, on mobile devices none of the internal or external links work when you first load the page. You have to click them twice and kind of activate the page before the links work.

If you could help figure out a solution to this that would be great.

Thanks in advance.

[Fernando]

Hi Charles,

I can’t seem to replicate the issue from my end. Can you point us to a specific link we can test for the occurrence of the issue?

May we also know what device you’re using?

[Charles]

Hi Fernando,

Thank you for getting back to me so quickly.

The first external link on this page: https://www.thesurebettor.com/tips-to-win-football-betting/

I’m on iOS.

[Fernando]

I see. I’m not experiencing the issue on my end on Windows.

Can you try adding /?nowprocket=1 in the link and retest?

If that doesn’t do anything, can you try #1 here?: https://docs.generatepress.com/article/debugging-tips/

[Charles]

The issue still seems to occur adding the above to the end of link.

I’ve also removed all the plugins and it still seems to occur.

It also only seems to happening in Chrome. It works fine in Safari

[Fernando]

Are you able to test on a different device? If so, can you check for the occurrence of the issue there?

[Author]

Posts