- This topic has 6 replies, 6 voices, and was last updated 3 years, 4 months ago by Paul.
March 29, 2016 at 3:50 am #182529Charley Payne
Im using the lightweight social icons in generate press – i have the premium version. but now for some reason they are not showing the icons in my header just squares. normally they would show a twitter/ Facebook icon etc. The links still work just without an icon there. I have screenshots if this helps. many thanks.
heres my siteMarch 29, 2016 at 10:29 am #182648TomLead DeveloperLead Developer
I’m getting this error in Firefox:
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at http://www.amchimneys.co.uk/wp-content/plugins/lightweight-social-icons/fonts/fontello.ttf?13736647. (Reason: CORS header ‘Access-Control-Allow-Origin’ missing).
Can you check that both of your URLs set in “Settings > General” are the exact same? (Both have or don’t have www. etc..).
Then make sure the URL you’re visiting the site with is the same as those URLs.March 9, 2017 at 10:10 am #289318Mathias
Before I open a new topic. We’re having the same issue. After the standard procedure (deactivate and step by step reactivate other plugins) it turned out that somehow “WP Customer area” interferes and makes the icons vanish. https://wp-customerarea.com/support/
I don’t know whether GP can do something about it but I thought it’s worth mentioning. I will try to get support from their side as well. For the moment we won’t reactivate the customer area that fortunately
Thank you.March 9, 2017 at 12:15 pm #289408TomLead DeveloperLead Developer
If that doesn’t work, you may have to ask the devs of that plugin.July 25, 2017 at 4:10 pm #354875Edward
Hi. I am not seeing the icons now either, however, I did install two new plugins. I want to keep the plugins, so is there a way I can get the icons back? The site is https://liveorretireoverseas.com. Thanks.July 25, 2017 at 5:09 pm #354887LeoStaffCustomer SupportMay 23, 2018 at 12:21 pm #582898Paul
FWIW, check to see if you have an ad blocker set up in your browser. I’m noticing that the AdBlock Plus extension I use for FF blocks LWSI icons on my websites unless I turn it off. See https://forums.lanik.us/viewtopic.php?f=64&t=17545
The problem is that most users visiting my client’s websites will never think to disable their ad blocker when social icons aren’t visible on the sites.
With so many browsers using ad blockers now, I’m going to need to start using a different solution for social icons.
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