License renewal not possible

Hello

I've been trying to renew my license for a few days. I couldn't because my credit card was blocked (credit card declined). At this point I still thought it might be a mistake, so I tried several times. But now I know that my card was actually blocked for security reasons.

Since yesterday I have a new card that, according to the financial institution, is fully operational. That's why I tried again yesterday evening (and today) to renew the license, but still without success.

When trying to renew the license, the message "Credit card declined" no longer appears, but the message "Error: We are unable to process your payment at this time, please try again later or contact support." I did that 10 minutes later, but without success.

According to the financial institution, my card was not blocked in this time.

Meanwhile I am not even able to fill out the renewal form completely because only the first two fields (email address and first name) are displayed. The old error message is still there, although I haven't entered anything. "Error: We are unable to process your payment ... "

So I suspect that some ban has now come into effect on your part (maybe because I've tried too many times?). In this case, I would like to ask you to lift this block before I contact my bank again to activate my card.

Many greetings
Michael