Home › Forums › Support › License key not connecting to wordpress This topic has 3 replies, 2 voices, and was last updated 3 years, 1 month ago by Ying. Viewing 4 posts - 1 through 4 (of 4 total) Author Posts February 3, 2023 at 4:03 pm #2520723 Hector I copied the license key to my WordPress site, and I entered the key information under appearances>generatepress You can see the activate key is spinning, but does not do anything else, it keeps spinning it it says ” Not receiving premium updates” February 3, 2023 at 4:21 pm #2520741 YingStaff Customer Support Hi Hector, Can you try the solution introduced here? https://docs.generatepress.com/article/license-key-activation-issues/#license-key-not-saving February 4, 2023 at 12:24 pm #2521496 Hector yes,that solved the problem, thanks February 4, 2023 at 4:19 pm #2521621 YingStaff Customer Support Glad to hear that 🙂 Author Posts Viewing 4 posts - 1 through 4 (of 4 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In