Licence invalid

Hi there,

Not sure if I fully understand.

Does the error occur when activating the free theme or activating the auto-update?
https://docs.generatepress.com/article/updating-gp-premium/#activating-updates

I have bought the premium theme and trying to activate the auto-update?

Hi Pinku,

Can you try manually typing the License Key from your Accounts page?: https://generatepress.com/account/

We’ve had a customer before having the same issue copying and pasting the key, and the issue was because of a autocorrect software he had. Make sure as well that there are no spaces added or extra characters.

Kindly let us know how it goes.

Hey

I don't know what was the error but when I tried it on another device, it worked.

Thanks for your support.

Glad you got it to work! You’re welcome Pinku!