Archived topic
licence error after filled the GP Premium license code
5 replies · Started by WELLNOV on September 16, 2021
Hello,
When I put my license key in the updates form and press Save I get the WordPress Error
There has been a critical error on this website. Please check your site admin email inbox for instructions.
They send me the email below.Could you please help me on that ?
WordPress version 5.8.1
Thème actuel : GeneratePress (version 3.0.4)
Extension actuelle : GP Premium (version 2.0.3)
PHP version 7.2.34
Détails de l’erreur
======================
Une erreur de type E_ERROR a été causée dans la ligne 499 du fichier /home/mmanouq/www/wp-content/plugins/gp-premium/inc/activation.php. Message d’erreur : Uncaught Error: Call to a member function get_error_message() on array in /home/mmanouq/www/wp-content/plugins/gp-premium/inc/activation.php:499
Stack trace:
#0 /home/mmanouq/www/wp-includes/class-wp-hook.php(303): generatepress_premium_process_license_key('')
#1 /home/mmanouq/www/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
#2 /home/mmanouq/www/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#3 /home/mmanouq/www/wp-admin/admin.php(175): do_action('admin_init')
#4 /home/mmanouq/www/wp-admin/options.php(19): require_once('/home/mmanouq/w...')
#5 {main}
thrown
Hi there,
can you check with your host to make sure your server can reach generatepress.com?
If so can you provide your IP address so we can check it's not blocked on our end?
Thanks!
Hello Leo,
I check with them, they don't know what is the issue. my host is OVH.
Please find my IP : 51.91.236.193
We've been getting a lot of issues with OVH and there isn't a solution right now unfortunately.
See this post from Tom for more info:
https://generatepress.com/forums/topic/gp-premium-activation-issue/
You can keep the license key deactivated and still use all the options from GP premium.
Just need to update manually when updates are available.
Hello,
ok thanks. I see. In the future if i do the manual update it will not erase my setup already in place ?
Best regards,
Nope - the process is actually exactly the same in manual update and auto update :)
