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[Resolved] Layout Issues and Grid Block

Home Forums Support [Resolved] Layout Issues and Grid Block

Home Forums Support Layout Issues and Grid Block

Viewing 15 posts - 1 through 15 (of 18 total)
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  • #2173812
    Erin

    Hello,

    I have been building a sales landing page for the last week and all of the sudden today, I am experiencing some odd layout issues with the grid as well as full width containers.

    Steps I have taken so far:

    Updated all plugins
    Disabled Caching
    Cleared browser cache
    Pulled site down to local (my current hosting provider is having technical issues today)
    Disabled all plugins
    Actviated Generate Blocks and GeneratePress (both running the latest versions)
    Verified Page width is set to full
    Cleared CSS in the GenerateBlock Settings

    But the issue is still there.

    If you scroll down to the bottom sections (sorry its a long sales page)…Under “your ready set grow membership includes” and the check mark sections…then the very bottom with the testimonials and green image background.

    Any ideas?

    https://takeactionwithsbz.com/ready-set-grow

    #2173852
    Ying
    Staff
    Customer Support

    Hi Erin,

    The check mark section has some structure issues, the 2nd and 3rd check marks are under the same Grid container, I think they supposed to be in different Grid Containers, you might’ve accidently dragged the blocks in editor:
    https://www.screencast.com/t/QTMHp9aIbXBb

    I’m not seeing other misplacement, let me know if I miss anything 🙂

    Btw the site looks nice!

    #2173890
    Erin

    Yes, I saw that issue too. But I built the checkmark sections as separate grid containers. I have repeated this 3x and the next day it shows up like it is now.

    #2173904
    Ying
    Staff
    Customer Support

    It’s not possible for GB or GP to alter the HTML by itself.

    #2173909
    Erin

    Ok, I understand that. I am not looking to edit the HTML or expecting that. What I am asking is, why does it keep happening? I build out the grid with the proper container format in WordPress and it looks correct, laid out in 3 columns. But then a few hours later it goes back to the way it is now.

    What do you suggest I do??

    What is causing it?

    How do I fix it?

    #2173913
    Erin

    And by the way, it looks like it is supposed in the WordPress Editor…3 columns.

    #2173914
    Ying
    Staff
    Customer Support

    I’ve never heard about this issue, no idea why it happens and it doesn’t make any sense to me.

    Based on your other Grid settings, I can tell that you know what you are doing.

    Can’t really give you any advice on this.

    Does your site has any other user can edit the pages?

    #2173918
    Ying
    Staff
    Customer Support

    And by the way, it looks like it is supposed in the WordPress Editor…3 columns.

    Do you mean in the editor, it’s in 3 columns?

    If that’s the case, can you share admin access to your site so we can take a look at the backend?

    #2173921
    Erin

    ….

    #2173922
    Erin

    ummmm? Is there someone else on your support team who may have other suggestions then?

    #2173923
    Erin

    How do I share admin access with GeneratePress support?

    #2173966
    Ying
    Staff
    Customer Support

    You can enter the login detail in the private info field which can only be seen by the support team.

    #2173994
    Erin

    I have shared the admin access now. I also tried to make a container that is set to display only on mobile and it keeps happening, evening though I am building like I always do. (Its the same section with the checkmarks, but will have to view it on a screen that is max of 768)

    In WordPress Admin, you can see that the grids and containers in the layout view are dispersed and designed appropriately. One is not underneath the other.

    Also, worth noting I have designed this page on local with all other plugins deactivated except Generate Press and Generate Blocks but the issue keeps happening.

    #2173998
    Ying
    Staff
    Customer Support

    I’m not seeing the admin access being added.

    Can you make sure?
    https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

    Let me know 🙂

    #2174001
    Erin

    I am attempting again. Sorry

Viewing 15 posts - 1 through 15 (of 18 total)
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