- This topic has 12 replies, 4 voices, and was last updated 1 week, 2 days ago by David.
March 18, 2023 at 11:22 am #2572486Tawna
For some reason in the admin panel on pages and posts the text is displaying extremely large (like font size 60 or 80). It is doing this on old posts already written as well as when I start a new one. The settings are correct in the appearance settings (font size 20 for the body text size) and the text displays correctly on the live page/post. This is super frustrating and a huge time waster to have to change it manually on every paragraph a new post every time or when making changes to an old post- how do I fix this?March 18, 2023 at 6:08 pm #2572642LeoStaffCustomer Support
This is very unlikely an issue caused by GP – we would’ve hear it by now.
Have you tried #1 here to debug?
Let me know 🙂
Adding CSS: http://docs.generatepress.com/article/adding-css/March 19, 2023 at 2:29 pm #2573390Tawna
Yes, I did this before I ever sent over to support and the problem was not fixed.March 19, 2023 at 5:44 pm #2573460Fernando Customer Support
Can you provide admin login credentials? We’ll try to see what’s going on.
Please use the Private Information field for this: https://docs.generatepress.com/article/using-the-premium-support-forum/#private-informationMarch 19, 2023 at 7:58 pm #2573511Tawna
sent – thank youMarch 19, 2023 at 8:11 pm #2573518Fernando Customer Support
Can you point us to a link to an old Post where we can observe this issue on the backend?
You may use the Private Information field for this: https://docs.generatepress.com/article/using-the-premium-support-forum/#private-informationMarch 19, 2023 at 10:05 pm #2573588Tawna
see notesMarch 19, 2023 at 10:14 pm #2573593Tawna
see additional notesMarch 19, 2023 at 10:36 pm #2573605Fernando Customer Support
Can you try #1 here?: https://docs.generatepress.com/article/debugging-tips/March 20, 2023 at 4:41 am #2573958Tawna
As previously mentioned I disabled every single plugin before I sent it to support and the problem still persists.This started after the most recent GP update.March 20, 2023 at 6:33 am #2574063DavidStaffCustomer Support
can you go to Customizer > Typography and remove the
HTMLtypography that has been set to 36px.
I am not sure what you’re using that for, but it looks like the editor is choosing that over the
Let me know
Adding CSS: http://docs.generatepress.com/article/adding-css/March 20, 2023 at 7:35 pm #2574900Tawna
Yes, that was it, thank you. I am not sure why that was there or how it got there but that worked. If I put it there it was by following step by step directions to accomplish something that wasn’t working at some point so only time will tell if something else stops working or not looking right! 🙂 Thank you!March 21, 2023 at 12:56 am #2575111DavidStaffCustomer Support
Glad to hear that 🙂
Adding CSS: http://docs.generatepress.com/article/adding-css/
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