[Resolved] Known issue: License expired

Home Forums Support [Resolved] Known issue: License expired

Home Forums Support Known issue: License expired

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #45711
    Tom
    Lead Developer
    Lead Developer

    Hi everyone,

    We just completed a server migration today which had ups and downs.

    Luckily, we’re on a faster, more reliable server now.

    One issue that has happened is new purchases are being created with expired license keys.

    I’m working closely with the new host and plugin developer to get this fixed.

    In the meantime I will be manually “renewing” all new license keys.

    This issue doesn’t have any negative effect as the add-ons are still 100% functional.

    I’ll have this resolved ASAP.

    If you notice anything else funky going on due to the server change, please let me know.

    Thanks!

    #45783
    Erwin Douwes

    I just purchased the premium plugin. Problem is that no files for download appear. Does this have to do with the expired license key problem?

    #45795
    Tom
    Lead Developer
    Lead Developer

    Yes, sorry about that.

    I’ve manually renewed your license.

    Thanks for your patience 🙂

    #45803
    Tom
    Lead Developer
    Lead Developer

    This issue should now be resolved.

    I’ll monitor it closely just in case.

    Thanks!

Viewing 4 posts - 1 through 4 (of 4 total)
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