Archived topic
Known issue: License expired
3 replies · Started by Tom on November 12, 2014
Hi everyone,
We just completed a server migration today which had ups and downs.
Luckily, we're on a faster, more reliable server now.
One issue that has happened is new purchases are being created with expired license keys.
I'm working closely with the new host and plugin developer to get this fixed.
In the meantime I will be manually "renewing" all new license keys.
This issue doesn't have any negative effect as the add-ons are still 100% functional.
I'll have this resolved ASAP.
If you notice anything else funky going on due to the server change, please let me know.
Thanks!
I just purchased the premium plugin. Problem is that no files for download appear. Does this have to do with the expired license key problem?
Yes, sorry about that.
I've manually renewed your license.
Thanks for your patience :)
This issue should now be resolved.
I'll monitor it closely just in case.
Thanks!
