[Support request] KK Star Rating Plug In

[Javier Paya]

I installed and activated the plug in kk satr rating in order the stars ratings appear in the google results as a rich snippets, but for long ago it does not work, inside the plug in i used this j-son code:

{
“@context”: “https://schema.org/”,
“@type”: “service”,
“name”: “[1Global Translators]”,
“aggregateRating”: {
“@type”: “AggregateRating”,
“ratingValue”: “[score]”,
“bestRating”: “[best]”,
“ratingCount”: “[5]”
}
}

But when i activate this option for the rich snippeds, google search console show this errors:

Major Critical Issues*
The object type of the field “itemReviewed” is invalid

The name of the reviewed item is missing

There is an invalid integer in the “ratingCount” property

Major Non-Critical Issues‡
Rating scale could not be determined

There is an invalid integer in the “ratingCount” property

I also have tried to update the plugin since a long ago but when i did, the plug in erased all the ratings that the pages and post had until the updated.

So, i think thatb maybe there is a conflict with the theme or maybe the json code is incorrect.

What can i do?

Thanks in advance,

Andrés

[David]

Hi there,

its not related to the Theme, it has no involvement with what that plugin or the JSON code would be doing.

What is this: [1Global Translators] is that a shortcode provided by the plugin ?

[Javier Paya]

Thanks for the answer.

I changed [name] for [1Global Translators]

and “Creativeworks” for “service”

The original json code was:

{
“@context”: “https://schema.org/”,
“@type”: “Creativeworks”,
“name”: “[name]”,
“aggregateRating”: {
“@type”: “AggregateRating”,
“ratingValue”: “[score]”,
“bestRating”: “[best]”,
“ratingCount”: “[5]”
}
}

But i did not work. So who can i solve it?

Best regards,

Andrés

[David]

but what is: [name] where does this come from ? Is this in the KK Start Plugin ?

[Javier Paya]

Yes this es a json code that is in the kk star plug in.

Greetings,

Andrés

[David]

Have you spoken to the KK Star plugin author ?
As this is not related to the theme

[Author]

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