- This topic has 5 replies, 3 voices, and was last updated 5 months, 2 weeks ago by Leo.
May 10, 2020 at 5:27 am #1277641Bob
I am developing a new website in WordPress. I am new to WordPress, so I am just starting to learn. After doing some research, I finally settled on the GeneratePress Theme. Accordingly, I installed GeneratePress as my theme and then purchased the Premium version through the GeneratePress website.
My problem: The plugin will not load into WordPress.
My plugin file was: generatepress.2.4.2.zip
The following message appears in WordPress
-Unpacking the package…
-Installing the plugin…
-The package could not be installed. No valid plugins were found.
-Plugin installation failed.
-Return to Plugin Installer
Does anyone have any ideas what am I doing wrong and how can I correct it?
This seems like a very basic step, I’m surprised it didn’t work.
Or maybe it’s a simple fix too.
BobMay 10, 2020 at 6:58 am #1277726DavidStaffCustomer Support
Welcome to GP Premium 🙂
follow this document for installing the Theme:
And this document for then installing the Premium Plugin:May 10, 2020 at 10:22 am #1278110Bob
Thank you — I figured it out.
But now I’m having trouble with the home page.
I’m using the “Charge” Premium Template.
I really like the look and feel of it for what I’m trying to do.
After playing with Gutenberg (I think), the dashboard, and even installing Elementor, I cannot for the life of me figure out how to change anything but the header in the home page. Even when I installed Elementor, it allowed me to edit other pages, but I can neither (1) find my home page to edit or (2) edit the home page.
I’m pretty computer savvy and I’ve been at this for hours.
What am I doing wrong?
It’s seems ridiculous that I cannot edit the line on the middle of the Charge Template that reads: “Capture Your Client With This GeneratePress Site” nor get rid of the “lightning bolt” icon.
Thank you for any help you can provide,
BobMay 10, 2020 at 11:09 am #1278166LeoStaffCustomer SupportMay 10, 2020 at 11:21 am #1278176Bob
will do!May 10, 2020 at 11:22 am #1278177
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