[Resolved] Jumping header when updating page

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Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • #1383343
    Carsten

    Hi there, any idea why this is happening for that particularly page link?

    It only happens, when a logo is added to the header

    View post on imgur.com

    Regards

    #1383405
    Leo
    Staff
    Customer Support

    Hi there,

    Usually it’s caching issue.

    Have you tried disabling the caching plugin?

    #1383426
    Carsten

    You are right about it’s a caching issue, this is the result when the caching plugin is deactivated and page cache is cleared, please not the disappearing logo and burger menu

    View post on imgur.com

    #1383555
    Leo
    Staff
    Customer Support

    Sorry so is the issue resolved?

    #1383699
    Carsten

    It’s not resolved, the issues is still there, but I can’t rule out cache issues. But the solution is not just to deactivate my cache.

    I do not understand how cache can change the header to a non existing condition, I mean a condition, where the menu floats left under the logo when updating, or the logo disappears when updating page. And why does this issue occur when I add a logo?

    #1383798
    David
    Staff
    Customer Support

    Hi there,

    Cache/Optimization plugins apply many actions aside from caching the code.
    They combine similar files like CSS and JS. In doing so they can mess the order the code needs to be executed in.

    They minimise code which removes spacing and comments from said files. This can cause some plugins codes to break. And a broken JS file can lead to subsequent files not loading. This also applies to CSS.

    They may be doing something with the images, such as Lazyloading which changes the img markup and requests initially a placeholder image followed by a file that may be being served from elsewhere.

    All in All the issue lies with how the cache/optimizer is configured.

    To troubleshoot re-enable your cache/optimization plugin with all of its options de-activated.
    Then its a case of re-activating each option one by one to see which one is causing the issue.

    I would begin with the combine / minimise / aggregate options as they are most likely to ‘mess’ something up.

    #1385651
    Carsten

    Hi there, thanks for the tip, it makes good sense, I will go through my cache settings.

    #1385720
    David
    Staff
    Customer Support
Viewing 8 posts - 1 through 8 (of 8 total)
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