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Jobber HTML embed not working on Mobile

5 replies · Started by Tim on August 16, 2022

Viewing posts 1–6 of 6

Hello,

I have an HTML embedded form on my site but it's not loading properly

It loads great on desktop but is not loading on Mobile devices.

Can you provide some direction?

Hi there,

What is a "Jobber"?

I'm not seeing anything in the page you've provided:
https://www.screencast.com/t/95HQvyv3JQ

If it's coming from a plugin then I'd recommend checking with the plugin's support team.

It's a form:

Here is the code:

<link rel="stylesheet" media="screen" href="https://d3ey4dbjkt2f6s.cloudfront.net/assets/external/work_request_embed.css">
<script src="https://d3ey4dbjkt2f6s.cloudfront.net/assets/static_link/work_request_embed_snippet.js" clienthub_id="3f852ad0-a8d5-4367-952b-22fedd591646" form_url="https://clienthub.getjobber.com/client_hubs/3f852ad0-a8d5-4367-952b-22fedd591646/public/work_request/embedded_work_request_form"></script>

The theme wouldn't have any control over this unfortunately.

You will need to check with the provider or the author of the code.

But it is working on my desktop just not my mobile device. Any thoughts. Nothing about GP would cause this?

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