[Support request] Jettabs-image-accordion | not working with GP theme

Home Forums Support [Support request] Jettabs-image-accordion | not working with GP theme

Home Forums Support Jettabs-image-accordion | not working with GP theme

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #1112174
    mike

    Hello
    some widgets not working correctly with GP theme
    other themes works ok

    Jettabs-image-accordion by jet
    if u use this widget – it looks empty on front
    * on back works ok

    #1112341
    David
    Staff
    Customer Support

    Hi there,

    i can see a JS error in the console related to that ‘widget’ but i cannot see what the relationship there is between that error and the theme.

    You can try disabling GP Modules and removing any custom functions you may have added to the Theme to see if there is a conflict.

    #1112352
    mike

    Thank u sir

    I have already disabled all the plugins

    Same problem with only elementor and jet accordion installed (without any other 3rd party plugins or modifications, it’s a clean install

    Probably u can recreate it with using only
    GP + elementor + jet accordion

    Thank u sir

    #1112353
    David
    Staff
    Customer Support

    Do you have the GP Premium plugin installed and enabled? Or just the free theme?

    #1112392
    mike

    I have the gp pro
    But tried to disable it already for testing

    Was using only elementor + jet accordion + gp theme

    Thank u sir 👍

    #1112397
    David
    Staff
    Customer Support

    So what happens if you switch to the TwentySeventeen theme?

    #1112403
    mike

    Just tried it with cava theme
    Not other themes

    #1112415
    David
    Staff
    Customer Support

    As i cannot see this problem is related to GP – Can you try switching the theme to TwentySeventeen ?

    #1113883
    mike

    Hey sir
    switched to TwentySeventeen

    jet tab image according works ok

    #1114092
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    Any chance you can re-activate GP so I can see the issue?

    #1114094
    mike

    Its on now, re-activated sir

    Thank u

Viewing 11 posts - 1 through 11 (of 11 total)
  • You must be logged in to reply to this topic.