[Resolved] Issues with adding elements

Home Forums Support [Resolved] Issues with adding elements

Home Forums Support Issues with adding elements

Viewing 15 posts - 1 through 15 (of 17 total)
  • Author
    Posts
  • #1270421
    Charles

    Hi there,

    Love the theme guys, great work.

    I’m trying to add my GTM and Optinmonster codes via elements. However, it’s messing up the front end of the site when I publish them.

    Any help would be greatly appreciated.

    #1270506
    David
    Staff
    Customer Support

    Hi there,

    follow this guide for adding GTM first:

    https://docs.generatepress.com/article/implement-google-tag-manager/

    Lets see if that works first before adding Optinmonster

    #1270759
    Charles

    Hi,

    I’ve followed the guide but I’ve still got the same outcome.

    Charles

    #1270842
    Leo
    Staff
    Customer Support

    Your site looks fine to me currently.

    What is the code you are adding and what is the issue?

    #1270854
    Charles

    Hi there,

    I’ve just re-published the two elements. I’m trying to add GTM hooks. This page is the one with the main issues: https://www.thesurebettor.com/blog/

    #1270861
    Leo
    Staff
    Customer Support

    Can you try doing one at the time? Just add the GTM first.

    I’m also not seeing any obvious issues.

    #1270868
    Charles

    Sure, I’ve just added the GTM following the guide. This end, the blog images are overlaying each other and the hover isn’t working on the navigation.

    #1270869
    Leo
    Staff
    Customer Support

    Can you try disabling all plugins except GP Premium for now?

    #1270881
    Charles

    Sure, done that. Still getting the same result this end.

    #1270890
    Leo
    Staff
    Customer Support

    That is super strange. Your body tag is missing a bunch of default classes.

    If you are sure the code is added as per the documentation.

    Can you send me the dashboard access with all plugins disabled except GP Premium?

    You can send the dashboard access using Account Issue here:
    https://generatepress.com/contact/

    Please include the following information:
    – The URL of this topic.
    – Login URL.
    – Username and password.

    #1270911
    Charles

    Sure, I’ve sent that over.

    #1270923
    Leo
    Staff
    Customer Support

    Is the issue still happening?

    Both elements are published right now and I don’t think I’m seeing the issue using the incognito mode:
    https://www.screencast.com/t/Sx1EvNCrS2F

    #1270970
    Charles

    Yeah, the issue is still happening. On the /blog/ page mainly

    #1270980
    Charles

    Here’s the issue my end: https://prnt.sc/sbgbp0

    #1271003
    Leo
    Staff
    Customer Support

    Think I found the issue. You didn’t copy the end tag correctly:
    https://www.screencast.com/t/fuxWvy76BA7

    Can you try fixing that?

Viewing 15 posts - 1 through 15 (of 17 total)
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