[Support request] Issue with Wordsmith logo not updating

Home Forums Support Issue with Wordsmith logo not updating

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  • #1422869

    I’m facing a curious problem. When I add a new logo via the customizer, it does not appear unless you are a logged-in user. This only happens with the Wordsmith template.

    When I examine the html, this is what I see:

    <img class="header-image" alt="Porch Time" src="https://porchtime.us/wp-content/uploads/2020/08/porchtime.png" title="Porch Time" srcset="https://porchtime.us/wp-content/uploads/2020/08/porchtime.png 1x, https://gpsites.co/wordsmith/wp-content/uploads/sites/14/wordsmith.svg 2x" width="300" height="81">

    Note it appears to be pulling the svg logo on the gpsites.

    I could be wrong, but it appears that when I’m not logged in, wordpress cycles through the logo options starting with the svg file and displays it.

    Any thoughts on why this might be the case?

    FWIW – I’ve disabled all caching plugins, turned off varnish, and deleted all plugins except generatepress.

    I’m going to use a different template for now – but if you have any quick suggestions, would love to hear!

    Customer Support

    Hi there,

    That’s strange. Just tried imported Wordsmith but didn’t experience the issue.

    Haven’t had any reports on this either.

    Looks like you’ve already changed the template so we cannot see the issue either.

    Let us know if you notice it again 🙂

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