Archived topic
issue with woocommerce product details page
7 replies · Started by Anonymous on July 26, 2015
Dear Top,
I just activated the generatepress theme and installed woocommerce.
I noticed that, when i click on a product, the theme did not correctly display the single product details page. The issues here are:
1. The right sidebar containing social icons and facebook fan page is displayed below product description instead of on the the right side of the product.
2. The Description, Additional Information and Reviews are not in TABS; they all have bullet points. (But they are in TABS in your demo page)
Please, kindly assist.
Regards,
Stardrive
Hi there,
Can you possibly link me to your site? Sounds like something is definitely off.
You asked me "Can you possibly link me to your site?"
Please, how can I send you a private response?
Also, how can I register in the forum?
Regards,
Stardrive.
You can use our contact page or email me at support@generatepress.com.
Only users who have purchased add-ons can create an account for the forum.
Thanks!
Dear Tom,
Please, I sent you the information you requested about 20 hours ago
Regards,
Stardrive
I'm not receiving your emails for some reason - can you try emailing me directly to support@generatepress.com?
Got it - looking into this now.
Hmm - not seeing what's causing this.
As you can see on our demo - it should be working: http://demo.generatepress.com/product/flying-ninja/
Can you try deactivating all plugin (except for GP ones and WooCommerce) and see if the issue persists?
If it doesn't re-activate them one by one until the issue appears again.