Issue with products not showing in shop Woocommerce

[Clark]

Hello,

I’m not sure if this is linked to GeneratePress so apologies if I am posting this in the wrong place but I thought maybe I would post just encase it is a known issue.

I have a problem where the products disappear from my Woocommerce store approximately once a day. They just disappear from the Woocommerce shop not from the backend. To get them back, I just have to go in and update the product permalinks settings then they return (but I have no idea what’s causing it to keep happening).

Thanks
Clark

[David]

Hi there,

not something we have come across before, can safely says its not theme related.
Sounds more likely to be a server / htaccess, cache or CDN issue.
Ask your host to check the error logs to see if any problems show.

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Clark]

Sure thanks, I’ll take it up with my host provider.

[David]

Let us know what you find and if we can be of assistance.

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

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