- This topic has 4 replies, 3 voices, and was last updated 3 years, 3 months ago by Tom.
August 21, 2017 at 9:35 pm #370879Maya
Firstly thank you for the amazing theme! Super flexible and intuitive.
May I ask a question please? I have encountered an issue when pressing the “Apply image sizes” button in the Customise>Blog>Featured Images. I pressed this without having specifies the height/width and my page stopped displaying anything – I just see he basic frame (blank Header, title and footer, while before that I was able to see the posts and Header etc. I have tried entering sizes and pushing the button again but nothing seems to help.
Thanks in advance
MayaGP Premium 1.4.3August 21, 2017 at 9:45 pm #370881Maya
Just wanted to let you know that I have managed to fix the issue. It seems like the Blog page had lost its setting for which Header to apply and in Reading settings the Posts Page setting had disappeared. For these 2 reasons I was not seeing the Header nor the articles. So I have fixed the issue, however it may be a bug that you can investigate as this happened “automatically” somehow on pushing the “Apply image sizes” button.
MayaAugust 21, 2017 at 11:12 pm #370912LeoStaffCustomer Support
That’s weird. I’m not able to reproduce this error. Are your settings at Auto when you clicked Apply Images Sizes?
Are you able to try again and see if it happens again? If so can you take a screenshot of the page along with the customizer?
Thanks!August 21, 2017 at 11:42 pm #370931Maya
I have just tried again, but it did not happen this time… I also created a new blog page to see if that can help replicate but still worked fine, so must have been a one off, perhaps something on my side.
I will keep an eye and let you know if it does happen again, hopefully not. And yes, the width/height were at Auto at the time that it happened.
Thanks again for the quick reply. I will close the issue.
MayaAugust 22, 2017 at 12:08 am #370956TomLead DeveloperLead Developer
Very strange – the Apply image sizes button simply refreshes the previewed page, it doesn’t actually change any options or do anything (other than refreshing).
Definitely let us know if it happens again 🙂
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