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i have an issue with hook element. whenever i creat author box hook and click on publish, it shows “Oops! That Page Can’t Be Found.”
Customer Support
Hi there,
Strange. Haven’t seent this one before.
Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?
Let me know 🙂
ok
Were you able to try my suggestions above?
Yes I try.
yes i try
Please do 🙂
showing “That Page Can’t Be Found” massage.
That’s weird. Can you keep all plugins disabled and make sure the parent theme is activated, then provide the dashboard access for me to take a look?
yes i do
Sorry not sure what you meant?
Can you keep all plugins disabled and make sure the parent theme is activated, then provide the dashboard access for me to take a look?
Here is my dashboard login information
Any updates🥺
Customer Support
Hi,
I’ve tried testing your site for any issues on the Hook Element and I didn’t encounter any issues with it as shown here: https://share.getcloudapp.com/E0u4eN7v
That said, can you explain a bit more on what you did to encounter the issue?
Also, can you explain in more details what exactly are you trying to achieve w/ the Hook Element? so we could advise you in a more specific manner on what’s the best course of action.
Let us know.
Here is the issue: https://share.getcloudapp.com/Z4uqN4OP
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