[Resolved] iPad Pro Portrait Mode Issues

Home Forums Support [Resolved] iPad Pro Portrait Mode Issues

Home Forums Support iPad Pro Portrait Mode Issues

Viewing 15 posts - 1 through 15 (of 16 total)
  • Author
    Posts
  • #1516872
    Ethan

    Hi there, my site works fine on desktop, mobile and non-pro tablets. But iPad Pro portrait mode things are looking messy.

    My site’s logo gets so small and left hand side menu just overflowing over the main content are and looks messy. Here’s my home page. Please see it in an ipad pro in portrait mode.

    Is there anyway I can fix this?

    #1517016
    Leo
    Staff
    Customer Support

    Hi there,

    This is what I’m seeing using the browser simulator:
    https://www.screencast.com/t/2snzJnjGDH9r

    Is that what you are seeing as well?

    #1517263
    Ethan

    Hi Leo,

    That’s weird. This is wat I see on my ipad pro:
    screencapture

    #1517469
    David
    Staff
    Customer Support

    Hi there,

    the main issue is your sidebars are set to 15% wide which is not wide enough for the widgets.
    Try increasing it to 20% in Customizer > Layout > Sidebars

    #1517488
    Ethan

    Hey David, thank you so much. You were right. It’s working now.

    Only one thing, why is the site logo is exteremly small in portrait mode (iPad pro)?

    #1517498
    David
    Staff
    Customer Support

    Can you disable the cache and lazyloader so i can see whats causing that

    #1517576
    Ethan

    just disabled them David.

    #1518035
    Leo
    Staff
    Customer Support

    I’m still seeing some sort of caching going on.

    Can you disable all of your caching plugs and server cache?

    #1518038
    Ethan

    I am using WP Rocket and will disable everything now

    #1518054
    Leo
    Staff
    Customer Support

    This CSS you’ve added is causing the issue:
    https://www.screencast.com/t/dGBIsZHiZK

    The massive margin-left is pushing the logo to be super small.

    #1518130
    Ethan

    Oh I see, I remembered that one. I did that to push the search bar to the right. Otherwise it doesn’t look symetrical. I change dit again thanks @Leo. Search bar seems a bit weird now I guess I can’t have them both at the same time.

    #1518212
    Leo
    Staff
    Customer Support

    Otherwise it doesn’t look symetrical.

    Not sure if I understand.

    What’s weird about the search bar now?

    #1518252
    Ethan

    Sorry @leo that wasn’t very clear.

    I want search bar to finish by extactly where the container finishes. Like end of “Guides” button for example. Is that clear?

    If you look at my logo it starts where the container starts and I want search bar to finish where the container ends.

    #1518376
    Leo
    Staff
    Customer Support

    It’s not at the end as you have this CSS added:

    .dgwt-wcas-search-wrapp {
        width: 39%;
    }

    Try changing it to:

    .dgwt-wcas-search-wrapp {
        width: 39%;
        margin-right: 0;
    }
    #1518740
    Ethan

    Thanks @Leo it works perfectly. And thanks @David as well. You guys are amazing.

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